A cinematic adventure is waiting for you. Enter for your chance to win two tickets to the UK’s largest touring outdoor cinema. Back and bigger than ever before, Adventure Cinema will play host to outdoor screenings at over 70 picturesque locations across the UK this summer. Shows include Mamma Mia - celebrating 50 years of ABBA!, The Rocky Horror Picture Show, Rocketman and Harry Potter. You can even catch Steven Spielberg’s brand new, critically acclaimed adaptation of the iconic musical West Side Story.
Your tickets to adventure at the outdoor cinema
Terms and conditions
2. Other than employees of Sky UK Ltd and associated Sky companies, the following categories of entrant are not permitted to enter this Promotion:
a. Employees of companies associated with the Promotion and all affiliates of such companies (or members of their immediate families, including any live-in partner or household member).3. This reward entitles you to make one application for up to two tickets (unless we say otherwise) per movie title per household (your household is the billing address for your Sky account). Movie screenings will be laid on by Sky as part of the Sky VIP Programme at certain cinemas across the United Kingdom and Republic of Ireland. See Cinema Tickets reward in the Sky VIP section of the My Sky app for more details about which tickets are available and how to apply (tickets).
4. This reward will only provide you with entry to the screening of your choice at your chosen cinema. Travel, accommodation, food and drink, spending money or any other hospitality are not included as part of this reward.
5. Tickets depend on availability and will be given on a first-come, first-served basis. A maximum of one event per calendar month can be awarded for first-come, first-served events.
6. To make sure all Sky VIP customers can benefit from this reward equally, we use a 'Fair Use' policy when providing tickets.
7. Some tickets will have an age restriction which we will tell you about during the application process.
8. For some screenings, we may give priority booking access based on VIP Tier. If you are eligible for this, you will be told using the relevant Sky VIP section of the My Sky app.
9. By applying for tickets, we will treat you as accepting these terms and conditions and agreeing to keep to them.
10. To apply for tickets, you will need to register your details, confirm your email address and contact telephone number, choose the date, location and the number of tickets you are applying for and then click 'Book'. Check the details are correct and then click 'Confirm'.
11. If you are successful in getting tickets, you will see confirmation on screen and we will send you email confirmation soon after, containing a link to your ticket, which you should print and take to the cinema to gain entry.
12. We will email you a reminder of your booking to the email address you gave when applying for the tickets, three days before the screening.
13. You may need to provide a valid photo ID at your chosen cinema before you are allowed entry to the screening.
14. If tickets are fully booked for a specific screening, you may have the option to add yourself to a waiting list. If someone cancels, we will let you know as soon as possible if tickets become available. (In some cases, the notice we're able to provide may be short). If you are on the waiting list, we contact people in order of application, at the email address they gave during the ticket application process. We cannot guarantee you will get tickets if you are on the waiting list.
15. If you are successful in getting tickets but want to cancel, you can do this at any time before the screening by clicking on 'My bookings' within the Sky VIP section of the My Sky app and choosing the event and the number of tickets you want to cancel. We want Sky VIP to be fair for everyone, so we reserve the right to restrict access to events for a period of time for those Sky VIP members who fail to cancel when they're unable to attend events that they've booked.
16. Anyone going to a screening must be old enough for the certification for the movie otherwise they will be refused entry.
(i) If we know the certification when you apply, we'll show it on the ticket. However it is your responsibility to check the certification before the screening. You can do this on the official British Board of Film Classification website at bbfc.co.uk. For films screening in the Republic of Ireland, please check the official Irish Film Classification Office website at http://www.ifco.ie/
(ii) Young children and babies are allowed into U and PG certificate movies at the discretion of the cinema manager and on the condition that they are accompanied by an adult (aged 18 or over) and do not cause a disturbance. If you are asked to leave the cinema as a result of the behaviour of young children, we will not offer any compensation.
17. The e-ticket will confirm what time you need to arrive at your chosen location for the screening and the screening start time. You will not be allowed into the screening if you are late.
18. Having tickets does not guarantee entry. Not everyone who is successful in getting tickets will go, so we have to over-issue tickets to compensate for these no-shows to make sure the cinema is full.
19. Entrance is subject to the seating capacity of the cinema. Seat numbers are not allocated before the screening. Seats will be allocated on the day of the screening on a first-come, first-served basis.
20. Tickets are for your personal use only by the Sky customer or their nominated recipient. They must not email tickets or transfer them or distribute personal login details, passwords or tickets. And they must not photocopy or print multiple tickets.
21. The Sky customer or their nominated recipient must not sell the tickets under any circumstances.
22. We will use any information we collect from you as part of the ticket application process to provide the tickets. We may pass your details on to other organisations so they can provide the tickets and help to provide the movie screenings.
23. By entering this promotion, if you are successful, we may publish or make available your surname, country and winning entry. You can object to this publication or ask for less information to be published or made available by contacting us on support@skyticketit.com or through the "Contact us" link on the Sky website. If you have objected, then we may still be required to provide information to the Advertising Standards Authority if required.
24. We do not accept any responsibility for network, computer, hardware or software failures of any kind, which may restrict or delay you sending or us in receiving, your application for tickets. Proof that you applied for tickets is not proof we received your application.
25. There is no cash alternative to the tickets and the tickets are non-refundable and non-transferable.
26. We can substitute the tickets for tickets of equivalent or greater value if we need to for reasons beyond our control.
27. Apart from causing death or personal injury arising from negligence or in respect of fraud and as far as allowed by law, we and our associated companies and agents will not have any responsibility for your enjoyment of a screening or any postponement, cancellation, delay or changes to the screening which are beyond our control. We are also not responsible for any act or failure to act of any supplier.
28. If a screening is cancelled, changed, postponed or relocated, we may decide to provide tickets to the next similar event in the nearest cinema. We will not provide any form of compensation, financial or otherwise.
29. The Sky customer or their nominated recipient and their guests must keep to:
a. all separate term and conditions on which the tickets are issued and if there is any difference between those terms and conditions and these terms and conditions, these will take priority; and
b. all laws which apply.
30. The cinema hosting the movie screening can refuse admission. If there is a dispute, the cinema manager's decision is final.
31. Sound and video recording or photography equipment is not allowed at the screening and, in some instances, may be confiscated when you enter the cinema.
32. Mobile phones, smart devices, tablets and any recording equipment must be switched off for the screening. If we know that these devices will be confiscated, we will include that information on the ticket. If you do not keep to this condition, you may be refused entry to, or asked to leave, the screening.
33. If you have any accessibility needs, you will need to book tickets using the standard process. When you receive confirmation that you have been allocated tickets, contact us at support@skyticketit.com to let us know your needs. We can then contact the relevant cinema to check accessibility and tell you. In some instances, notice of accessible seating may only be available at short notice. If wheelchair spaces are available, these will be offered on a first-come, first-served basis.
34. If you need someone to accompany you because of an accessibility or disability need, they will also need a ticket and you must book this in the usual way and within the usual ticket allocation limit for your household.
35. We will not be liable for any tickets which you are eligible for that do not reach you for reasons beyond our reasonable control.
36. Our decision is final. We will not correspond with you if you disagree. If you do not keep to these terms and conditions, any tickets will not be valid.
37. We may refuse any tickets or application for tickets or make them invalid, if we have good reason to believe you or your guest have broken these terms and conditions or if you or your guest, or anyone authorised by you or your guest, act in a way towards us, other people at the screening, Sky staff or cinema staff which we reasonably consider to be inappropriate, unlawful or offensive. If we do, we can give the tickets to someone else.
38. This reward, and any dispute or claim arising out of or in connection with it, will be governed by English law and any disputes will be dealt with by the courts of England and Wales.
39. The Promoter is Sky UK Limited ('we'/'us'/'our') (registered number 02906991) of Grant Way, Isleworth, Middlesex TW7 5QD. Rewards for customers in the Republic of Ireland are given by Sky Ireland Limited (registered number 547787) of Fifth Floor, One Burlington Plaza, Burlington Road, Dublin 4.
FAQs
1. How do I get tickets?
As an eligible Sky VIP member simply choose the event you’d like to go to, apply, and if you are successful we’ll email you a booking confirmation and a link to the tickets – please bring this with you on the day. First come, first serve tickets are subject to availability. Please check all details, tickets and age restrictions before the event.
2. Can I book my friends and family for an event?
Yes. Each time you book or enter a ballot for tickets to a Sky VIP event, you’ll be asked to enter the ticketholder’s details. The ticketholder will be bound by the applicable terms and conditions, and as a Sky VIP member it is your responsibility to provide the ticketholder with these terms and conditions. You must also have the consent of the ticketholder to provide us with their details.
On arrival, the ticketholder will need:
• A form of photographic ID (driving licence or passport) or their credit/debit card
• The email or app booking confirmation
Any tickets booked through Sky VIP and/or the My Sky app cannot be sold for any financial gain and cannot be traded with other individuals.
3. How many tickets can I get?
For our first come, first served cinema screenings, you will see the maximum number of tickets you can apply for during the booking process; it’s usually two tickets for each movie title, but for family movies there might be up to four tickets available per household per title.
4. Can I book tickets for more than one cinema screening?
To try and make it fairer for all, you can only book one first come, first served ticket event per calendar month. The only exception to this is Sky Backstage passes at The O2, which do not count towards your monthly allowance. To make sure all Sky VIP customers can benefit from this reward equally, ticket applications are subject to our ‘fair use’ policy.
5. Can I change the name on my booking?
When booking, the Sky VIP member may book or apply for the tickets in another person's name - however, once the application has been completed, we can't change the name on it. So if the named ticketholder can't make it, please cancel your tickets so we can give them to someone on the waiting list. When collecting tickets at an event, the person whose name is on the booking must bring ID (driving licence or credit card) to show their name matches the one on the tickets.
6. Does having a ticket guarantee entry?
No, not everyone who successfully gets tickets is turning up to the event, so unfortunately we have to over-issue tickets to compensate for some of these no-shows. This makes sure we don’t have empty audience seats.
7. Can you add me to the waiting list?
You can add yourself to the waiting list in the My Sky app when it’s open - we can’t add you manually. If we know more tickets will be available soon, we’ll show a ‘More coming’ message and won’t open the waiting list until those tickets have been released and allocated. If an event is really popular, tickets go fast and the waiting list can fill up quickly. When the waiting list is full, you’ll see a ‘Fully booked’ message, which means you can’t add yourself on this occasion. If you’re on the waiting list, we will offer cancelled tickets to customers in the order they’re added to the waiting list. If tickets become available for you, we’ll email them to the email address you gave us. Also, to make it fairer, you're only able to be on one waiting list per event (e.g. a show with multiple performance dates) and we're not able to make any changes once you're on it.
8. Where do I get my tickets?
The booking confirmation will provide all the details you need.
• If your booking confirmation has a QR code, you'll be able to show this at the event entrance.
• If not, look under the venue address where you’ll see specific instructions on how to receive or collect your tickets. Please follow those instructions and don’t contact the venue directly as they often won’t have any information about your tickets until the day of the event.
Remember to bring along either a driving licence or credit card to show your name matches the one on the tickets.
9. Where’s my confirmation email?
If you haven’t received your confirmation email, don’t worry. If you successfully booked tickets, you’ll find them saved in your My Sky app. Simply go into Sky VIP, then choose the relevant reward category e.g. Free Sports Tickets. Finally, select 'My bookings' at the top and follow the instructions to view your tickets. If you’re not receiving our emails, please check your spam or junk folder in case the email went there. You may also want to add support@skyticketit.com and noreply-admin@weticketit.com to your address book or safe list to make sure that our emails are accepted.
10. How do I cancel some or all of my tickets?
You can do this at any time before the event by clicking on ‘My bookings’ and choosing the event and the number of tickets you want to cancel. To be considerate to other members, please try to give as much notice as possible so we can try to reallocate tickets to those on the waiting list.
11. Can I change a first come, first served event for another one in the same calendar month?
You can do this by applying for tickets for the other first come, first served event, and during the booking process you will be asked to cancel your existing tickets, so that we can make these available to other customers. If you agree to this, when you complete your booking for the new first come, first served event, your previously confirmed first come, first served event tickets will be cancelled.
12. Are there any age restrictions?
Please check the details in your My Sky app booking pages for age restrictions – these are different for each cinema screening. We may request proof of age. If we know the certification when you apply, we’ll show it during the ticket booking process and on the ticket. However it is your responsibility to check the certification before the screening. You can do this on the official British Board of Film Classification website at www.bbfc.co.uk.
13. Are travel arrangements and expenses included with tickets?
No. Travel and accommodation, food and drinks, and any other expense not specifically mentioned in the event description will not be included, and you’ll need to arrange your own travel to and from the event.
14. What movies are on?
We show a range of new releases. Keep checking ‘Sky VIP’ in your My Sky app, then ‘Cinema Screenings’ to see what’s on.
15. When are new first come, first served tickets released?
We release tickets on different days at different times so just keep checking back regularly to see what’s new or coming soon. Our first come, first served events, tickets often go very fast. Sometimes we release tickets in stages, so if there aren’t any available when you first look, and you see the message ‘More coming’, it’s worth checking again later. Unfortunately we can’t give you any more information on the date or time of ticket releases.
16. I’m in a wheelchair/I have mobility issues – will there be suitable access and facilities for me?
If you have any special accessibility requirements, you will need to book or enter the ballot for tickets using the standard process. When you receive confirmation that you have been allocated tickets, contact us at support@skyticketit.com to let us know your needs. We can then contact the event venue to check accessibility and let you know. In some instances, notice of accessible seating may only be available at short notice. If wheelchair spaces are available, these will be offered on a first-come, first-served basis.
17. I booked two tickets. Will they be for seats next to each other?
If you arrive together then it is likely you will be seated together as seats are allocated on a first come, first served basis on entry, but we are unable to guarantee this in advance.
18. Didn’t find the answer you were looking for?
Email us at support@skyticketit.com. Please don’t email us to cancel your tickets. If you need to cancel your tickets, take a look at ‘How do I cancel my tickets?’