1. This reward is only available to Sky customers who have successfully joined Sky VIP.

2. This reward entitles you to make one application for up to two tickets (unless we say otherwise) per movie title per household (your household is the billing address for your Sky account). Movie screenings will be laid on by Sky as part of the Sky VIP Programme at certain cinemas across the United Kingdom and Republic of Ireland. See tickets to Cinema Screenings reward in the Sky VIP section of the My Sky app for more details about which tickets are available and how to apply (tickets).

3. This reward will only provide you with entry to the screening of your choice at your chosen cinema. Travel, accommodation, food and drink, spending money or any other hospitality are not included as part of this reward.

4. Tickets depend on availability and will be given on a first-come, first-served basis. Ballot tickets will generally be used where the demand vastly exceeds the supply. Every customer can apply for one entry into the ballot, and once the event date has closed, winners will be randomly selected. The My Sky app will state whether or not tickets for a specific event will be provided on a first-come, first-served or ballot. A maximum of one event per calendar month can be awarded for first-come, first-served events.

5. To make sure all Sky VIP customers can benefit from this reward equally, we use a 'Fair Use' policy when providing tickets.

6. Some tickets will have an age restriction which we will tell you about during the application process.

7. For some screenings, we may give priority booking access based on VIP Tier. If you are eligible for this, you will be told using the relevant Sky VIP section of the My Sky app.

8. By applying for tickets, we will treat you as accepting these terms and conditions and agreeing to keep to them.

9. To apply for tickets, you will need to register your details, confirm your email address and contact telephone number, choose the date, location and the number of tickets you are applying for and then click 'Book' (for first-come, first-served ) or Enter for ballot events. Check the details are correct and then click 'Confirm'.

10. If you are successful in getting tickets, you will see confirmation on screen and we will send you email confirmation soon after, containing a link to your ticket, which you should print and take to the cinema or venue to gain entry. For tickets provided on a ballot basis, once the entry date for an event has closed, winners will be selected randomly by a computer generated draw from all eligible entries received during the promotional period. If you are successful, we will contact you by email to let you know you've won, with a link to your e-ticket.

11. We will email you a reminder of your booking to the email address you gave when applying for the tickets, three days before the screening.

12. You may need to provide a valid photo ID at your chosen cinema before you are allowed entry to the screening.

13. If tickets are fully booked for a specific screening, you may have the option to add yourself to a waiting list. If someone cancels, we will let you know as soon as possible if tickets become available. (In some cases, the notice we're able to provide may be short). If you are on the waiting list, we contact people in order of application, at the email address they gave during the ticket application process. We cannot guarantee you will get tickets if you are on the waiting list.

14. If you are successful in getting tickets but want to cancel, you can do this at any time before the screening by clicking on 'My bookings' within the Sky VIP section of the My Sky app and choosing the event and the number of tickets you want to cancel. We want Sky VIP to be fair for everyone, so we reserve the right to restrict access to events for a period of time for those Sky VIP members who fail to cancel when they're unable to attend events that they've booked.

15. Anyone going to a screening must be old enough for the certification for the movie otherwise they will be refused entry.
(i) If we know the certification when you apply, we'll show it on the ticket. However it is your responsibility to check the certification before the screening. You can do this on the official British Board of Film Classification website at bbfc.co.uk.

(ii) Young children and babies are allowed into U and PG certificate movies at the discretion of the cinema manager and on the condition that they are accompanied by an adult (aged 18 or over) and do not cause a disturbance. If you are asked to leave the cinema as a result of the behaviour of young children, we will not offer any compensation.

16. The e-ticket will confirm what time you need to arrive at your chosen location for the screening and the screening start time. You will not be allowed into the screening if you are late.

17. Having tickets does not guarantee entry. Not everyone who is successful in getting tickets will go, so we have to over-issue tickets to compensate for these no-shows to make sure the cinema is full.

18. Entrance is subject to the seating capacity of the cinema. Seat numbers are not allocated before the screening. Seats will be allocated on the day of the screening on a first-come, first-served basis.

19. We use feedback to constantly improve our service. As part of this process, we will send you a short survey to complete to hear about your experience of going to a screening. We will send the survey to the email address provided during the application process.

20. Tickets are for your personal use only by the Sky customer or their nominated recipient. They must not email tickets or transfer them or distribute personal login details, passwords or tickets. And they must not photocopy or print multiple tickets.

21. The Sky customer or their nominated recipient must not sell the tickets under any circumstances.

22. We will use any information we collect from you as part of the ticket application process to provide the tickets. We may pass your details on to other organisations so they can provide the tickets and help to provide the movie screenings.

23. You agree that if you are successful in applying for tickets, we may make your full name and county available and may use your full name, county and photograph for post-event publicity purposes without paying you anything. You further agree to the use of your name, image and any video or voice recordings of you in any media in, perpetuity, as Sky sees fit. You agree that the copyright (if any) and all other rights title and interest in and to any contribution by you shall vest in and be irrevocably assigned to Sky.

24. We do not accept any responsibility for network, computer, hardware or software failures of any kind, which may restrict or delay you sending or us in receiving, your application for tickets. Proof that you applied for tickets is not proof we received your application.

25. There is no cash alternative to the tickets and the tickets are non-refundable and non-transferable.

26. We can substitute the tickets for tickets of equivalent or greater value if we need to for reasons beyond our control.

27. Apart from causing death or personal injury arising from negligence or in respect of fraud and as far as allowed by law, we and our associated companies and agents will not have any responsibility for your enjoyment of a screening or any postponement, cancellation, delay or changes to the screening which are beyond our control. We are also not responsible for any act or failure to act of any supplier.

28. If a screening is cancelled, changed, postponed or relocated, we may decide to provide tickets to the next similar event in the nearest cinema. We will not provide any form of compensation, financial or otherwise.

29. The Sky customer or their nominated recipient and their guests must keep to:
a. all separate term and conditions on which the tickets are issued and if there is any difference between those terms and conditions and these terms and conditions, these will take priority; and

b. all laws which apply.

30. The cinema hosting the movie screening can refuse admission. If there is a dispute, the cinema manager's decision is final.

31. Sound and video recording or photography equipment is not allowed at the screening and, in some instances, may be confiscated when you enter the cinema.

32. Mobile phones, smart devices, tablets and any recording equipment must be switched off for the screening. If we know that these devices will be confiscated, we will include that information on the ticket. If you do not keep to this condition, you may be refused entry to, or asked to leave, the screening.

33. If you have any accessibility needs, you will need to book tickets using the standard process. When you receive confirmation that you have been allocated tickets, contact us at support@skyticketit.com to let us know your needs. We can then contact the relevant cinema to check accessibility and tell you. In some instances, notice of accessible seating may only be available at short notice. If wheelchair spaces are available, these will be offered on a first-come, first-served basis.

34. If you need someone to accompany you because of an accessibility or disability need, they will also need a ticket and you must book this in the usual way and within the usual ticket allocation limit for your household.

35. We will not be liable for any tickets which you are eligible for that do not reach you for reasons beyond our reasonable control.

36. Our decision is final. We will not correspond with you if you disagree. If you do not keep to these terms and conditions, any tickets will not be valid.

37. We may refuse any tickets or application for tickets or make them invalid, if we have good reason to believe you or your guest have broken these terms and conditions or if you or your guest, or anyone authorised by you or your guest, act in a way towards us, other people at the screening, Sky staff or cinema staff which we reasonably consider to be inappropriate, unlawful or offensive. If we do, we can give the tickets to someone else.

38. This reward, and any dispute or claim arising out of or in connection with it, will be governed by English law and any disputes will be dealt with by the courts of England and Wales.

39. The Promoter is Sky UK Limited ('we'/'us'/'our') (registered number 02906991) of Grant Way, Isleworth, Middlesex TW7 5QD. Rewards for customers in the Republic of Ireland are given by Sky Ireland Limited (registered number 547787) of Fifth Floor, One Burlington Plaza, Burlington Road, Dublin 4.